We totally get that it's a little extra work, but if you're sending letters to more than one address, you'll just need to place a separate order for each one. That way, each subscription lives on its own — so if you ever need to make a change or cancel one of them, it's simple and it won't affect the others. We promise it's worth it!

At this time, please place a separate gift order for each recipient. That helps us make sure every subscription is connected to the right person, address, and email.

Yes. For gift subscriptions, the shipping information should be your recipient’s information. Your billing/payment information stays tied to your purchase.

Yes. We’ll have the recipient’s shipping details for delivery and your billing/payment details for the purchase.

Yes, absolutely. For now, we ask that you place separate orders if one subscription is for you and one is being sent as a gift. That helps us make sure each Paper Hug goes to the right mailbox and keeps your subscriptions easy to manage in your customer portal.

Yes—cancel anytime. In your client portal or you can email us at [email protected]

Yes. Choose Gift a Paper Hug, then enter your recipient’s name, mailing address, and email (optional) at checkout. You’ll use your own email, address, billing and payment information to complete the gift.

When you sponsor a senior, we send that month’s Stained Glass Letter through one of our partner senior centers or outreach communities. You do not need to provide a senior’s address at checkout — we take care of that part.

We’ll collect your email and mailing information so we can set up your customer portal, track your subscription, and make it easy for you to update or cancel if needed. Sponsored recipients stay private, but you can feel good knowing your gift is helping bring a little sunshine to someone who may need it most.

Stained Glass Letters is created by Ann, who is a person of faith. Occasionally, letters may include an inspirational quote, scripture, or faith-friendly message that reflects her personal beliefs and heart behind this mission. If you receive something that resonates with faith, know that it comes from a place of genuine care and encouragement. This product is for anyone who needs a little hope in their mailbox — regardless of background or belief.

If you purchase Get Your Paper Hug and then decide to also Sponsor a Senior, you will be taken to a separate checkout page and asked to enter your information again. This is because each subscription is processed as its own order so that you can manage them independently — cancel or update them separately at any time. We know it's an extra step and we appreciate your patience. It only takes a moment and it keeps everything organized on your end.

Ships monthly.